Start building your FAQ section today

How it works

Step 1 — Choose a question (or pick from a guided list)

You can add FAQs that match your practice, your boundaries, and the questions you get most.

Step 2 — Write your answer (with AI support if you want it)

You can start from scratch or generate a helpful first draft, then refine it.

Step 3 — Preview how it will appear on your profile

You can check:

• Tone and clarity

• Length and readability

• Whether the quick answer stands alone

Step 4 — Publish when ready

You choose what goes live. You can reorder, update, or expand your FAQs anytime.

Examples of FAQs that convert curious visitors into enquiries

Here are a few that consistently help clients feel more confident:

• What happens in the first session?

• Do you offer online counselling?

• How do I know if therapy is right for me?

• What issues do you specialise in?

• How long does therapy usually last?

• What’s your cancellation policy?

• Do you work with couples / teens / neurodiversity / trauma?

When these are answered clearly, clients often move from “maybe” to “I’ll message”.

A note on quality and responsibility

AI can help you draft, but it can’t replace professional judgement.

That’s why this feature is designed around a simple principle:

You approve what’s published.

Your FAQs reflect your practice, your training, and your ethical boundaries — with AI used as a helpful writing assistant, not an authority.

Start building your FAQ section today

If you’re already listed on Counselling.Network, you can open your dashboard and start adding FAQs straight away.

If you’re not yet listed, this is a strong moment to join — because a well-built FAQ section is one of the fastest ways to make your profile more informative, more trustworthy, and more discoverable.