Counsellors get asked the same questions every week:
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“What happens in the first session?”
“Do you offer online appointments?”
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“How long does therapy take?”
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“How do you work with anxiety / trauma / ADHD?”
Now you can answer them once — and let your Counselling.Network profile do the work for you.
We’ve launched AI-assisted FAQs, designed to help you create clear, client-friendly answers that also become search-ready content for Google. Your FAQs appear directly on your profile, helping potential clients feel confident and informed before they contact you.
Why FAQs matter (for clients and for you)
1) Clients feel safer when they know what to expect
People often hesitate before reaching out. A calm, straightforward FAQ section reduces uncertainty and helps them take the next step.
2) Your profile becomes more discoverable
Search engines love helpful, specific answers. When your profile contains well-written FAQs, it can support your visibility for the kinds of questions people actually type into Google — not just “counsellor near me”.
3) You save time
A strong FAQ section reduces back-and-forth messages and repeat explanations, so your first contact with a client can be more focused and meaningful.
What’s new: AI that helps you write like… you
This isn’t “push a button and publish whatever comes out”.
The AI feature is built to support your voice, not replace it.
When you add a question, you can:
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Draft an answer yourself (as usual), or
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Use AI assistance to generate a first draft that you can edit and approve
The AI is especially useful when you’re staring at a blank page, or when you want to turn your notes into something polished, warm, and easy to read.
You stay in control
Before anything goes live, you can:
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Edit the wording
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Add your own nuance and boundaries
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Keep it brief or expand it
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Make it feel like you, not generic marketing copy
Built for your profile — with a true “preview” experience
A common frustration with writing content is not knowing how it will look once published.
That’s why the FAQ experience is designed so you can see exactly how the “Quick Answer” will appear on your profile while you’re writing it — no flicking between pages, no guessing.
You’ll be able to shape the tone and clarity in context, the way a client will read it.
Snippet-ready answers (because people don’t read walls of text)
Most visitors skim. So the FAQ system encourages a format that works for real humans:
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A Quick Answer (short, clear, immediately useful)
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An optional Full Answer (more detail for people who want it)
This means your profile can satisfy both:
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Visitors who want the basics in 10 seconds
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Visitors who want reassurance and detail before making contact
Designed to be search-friendly (without you needing to be an SEO expert)
When FAQs are structured well, they can help search engines understand what your profile is about and when to show it.
This feature is designed to produce:
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Clear question-and-answer formatting
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Consistent layout across profiles
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The kind of structured content Google can index confidently
In plain terms: it helps your profile show up for the right searches — and it helps potential clients get answers quickly once they arrive.
