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COUNSELLING.NETWORK FOR SHAREPOINT

Create a wellbeing page your people can use

A practical guide for HR, internal communications and SharePoint content teams—whether you already have a wellbeing hub or are starting with one page.

Already have a wellbeing page? Start there.

Keep the navigation and trusted company information your people know. Add Counselling.Network near your existing counselling, EAP or “Find support” section. Give search a comfortable page width, place the funding explanation beside it and decide whether article cards fit your layout.

You do not need to replace your hub or duplicate policies. Ask IT to make the app available, then edit your existing modern page. See the IT installation guide for the administrator's part.

Starting fresh? Keep the first version simple.

Ask for a modern SharePoint communication site, or create a page in an existing intranet. Choose a name such as “Wellbeing at [Company]”. Appoint a content owner and backup, give staff read access, and limit editing to your publishing team.

Use a short welcome, obvious support links and a small number of maintained sections. A wellbeing site should help someone take their next step without requiring them to read a long introduction.

A useful page, section by section

Welcome and quick routes

Use a Text web part to explain the page. Add Quick Links for company-funded support, independent counselling, workplace adjustments and urgent help.

Find a counsellor

Add the Counselling.Network web part in a main page section. Keep the independent-practitioner notice and your funding information nearby.

Read and explore

Enable three article cards for a visual section, or use the compact Explore link. Link to your existing policies rather than copying them.

Company support and ownership

Show approved contacts, eligibility and access instructions. Add an owner and review date. Include News or Events only if someone will keep them current.

Add and configure the web part

  1. Once IT has made the app available, open your modern page and choose Edit.
  2. Use the add-web-part control in a page section. Search for Counselling.Network and add it.
  3. Open its properties. Choose a heading of up to 80 characters and an introduction of up to 240 characters.
  4. Enable Show counselling articles if wanted. Enable Show three article cards for images and titles, or turn it off for the Explore link only.
  5. Leave the service address at its default. Publish or republish the page and test with an ordinary staff account.

No coding is needed for these editor settings. The finder and article area are part of one web part; this version does not provide a separate article-only web part.

Explain how staff use it

Type at least three characters in Town or city, select a suggestion and choose Find a counsellor. Town searches include declared service-area matches and remote providers. For remote-only results, tick Remote counselling only; a town is not required.

Up to three profiles appear on the page. Staff can open a full profile or all results in a new tab. Published fees and social links appear where available. Session-tool icons describe options; they do not start a call or make a booking.

Make funding and choice clear

A company subscription to the web part does not pay for counselling sessions. If you fund support, state the actual eligibility and process. Otherwise you can use the following wording:

We provide this directory to help you explore independent counselling. You choose whether to contact a practitioner. Sessions are arranged directly and are normally paid for by you. Any company-funded support is explained separately on our Company support page.

Place a short notice near search explaining that listings are not recommendations or guarantees of suitability or outcomes. Ask staff to confirm credentials, fees, availability and terms directly. Articles provide general information rather than personalised advice.

Build privacy into the page

Turn off comments where staff might disclose personal concerns. Keep casework and health records out of the wellbeing site. Provide private approved contact routes instead of a public form asking who needs counselling.

Do not promise anonymous browsing on company systems. The current finder does not send staff names, email addresses or user IDs with its directory requests or offer employers individual search reports. SharePoint, company networks and linked websites can still process technical information.

Help people find urgent support

Include a clearly labelled urgent-help route maintained by your responsible wellbeing lead. Use appropriate official contacts for every country where staff work. Distinguish emergency help from routine appointments: the directory is not a crisis-response or monitored urgent-help service.

Check before publishing

  • A staff member with read access can find company-funded support and use the finder.
  • Town suggestions, remote search, profile links, all results and articles work.
  • The layout is readable on a narrow screen and usable by keyboard.
  • Links have descriptive labels and meaningful images have alternative text.
  • Funding, privacy, urgent-help and contact information are accurate.

Review links and content monthly and when providers or policies change. Ask a small staff group to try the page before announcing it more widely.

Further guidance

Microsoft explains creating modern pages and using web parts. For installation and network questions, share our IT guide.