Wellbeing Garden subscription terms

What your organisation receives

The Wellbeing Garden is licensed to one organisation for use within one Microsoft 365 tenant. It includes the current garden and new standard activity packs released during the active subscription. Further packs are planned; their content and release dates will be announced as available. No minimum number or release frequency is promised.

Microsoft 365 licensing, counselling sessions, clinical services and bespoke content development are separate. The garden is an optional educational wellbeing activity and is not a clinical assessment, treatment or urgent support service.

Price and renewal

The price is £100 per year per organisation, covering one tenant. Applicable tax is included where charged; the final tax breakdown is displayed in Stripe checkout before purchase. Payment is collected through Stripe. The subscription renews annually until renewal is cancelled.

The purchaser must be authorised to subscribe on behalf of the organisation. Their Microsoft work-account identifier controls billing access. Other employees in the same licensed tenant can use the garden, but cannot manage the purchaser's Stripe account.

Cancellation and payment problems

The purchaser can select Manage subscription in the web part to access Stripe's billing portal, download invoices, update payment details and cancel renewal. Cancel before renewal to avoid the next annual charge. Cancelling renewal preserves access until the end of the paid period.

Access requires a verified active, paid subscription. Expired, cancelled, unpaid or past-due subscriptions do not activate access. If verification is unavailable, the garden stays locked until the service can verify the subscription again. Contact support about billing disputes, corrections, refunds or a change of subscription administrator; these terms do not remove rights that apply by law.

Using the garden

Do not redistribute the package or content as your own paid product or use one tenant's subscription to supply another organisation. Garden responses are not reports of employee mental health. An employer must not present garden growth as a measure of an employee's health or performance.

Progress lasts for the current browser visit only and may reset when the page is refreshed, closed or licence verification expires. See the Garden privacy notice and installation and user guide.

Support

support@counselling.network · Wellbeing Garden product page.